Rogues' gallery and cowboy fitters
Click on any thumbnail to see the photo and caption
Shoddy cat flap installation in Georgian glazed door
Ugly use of sealant to fill the gap behind the cat flap.
Door damaged by cat flap installation
This SureFlap was installed by builders who were refurbishing the house, but the homeowner said they didn't do it very well:
Catarina C, SE19
Appalling wall installation!
Attached are the pictures as requested, as you can see it needs completely replacing including the tunnel as it's very messy, especially from inside & possibly not entirely waterproof! It is currently a Catmate in/out standard flap.
8 August 2018
Just got home & wanted to say thanks for an amazing job, it looks so much better!
We will be sure to leave good feedback on your site.
17 September 2018
Lisa B, CR0
Slap-dash fitting of SureFlap
This is the hole cut for a cat flap by a specialist cat flap fitter.
2 July 2018
Dangerous SureFlap wall installation refurbished
There isn't a flap at the outer wall, only the frame, which has slipped out of place, the screws aren't attaching to anything. As you can see, the inner flap fitting has fallen out completely. The tunnel looks very ragged as it's not lined. I have two cats, both micro-chipped. ...it's rather chilly with a big hole in the wall.
9 January 2018
Lynda A, Gravesend DA12
DIY attempt to remove double glazing
Careless removal of the plastic glazing beads resulted in damage to the beads.
Silicone applied willy-nilly making it very difficult to remove the beads.
17 November 2017
Rachael S, SE19
SureFlap wall lining failure
We have a cat flap already but it has broken and are looking to have a more stable tunnel put through the wall with a new microchip cat flap. ... the tunnel dips in the wall and we want to try and make the tunnel more solid this time.
9 March 2017
Lisa W, Morden SM4
SureFlap Pet Door nightmare fitting!
Need help urgently - thanks!
16 October 2015
Nicky T, Oxted RH8